How can digitalization improve your business?
Digital transformation became a catchall term that means different things to different people. In a nutshell, digital and AI transformation is about developing both technology & organizational capabilities to continuously improve business processes in your company. Sales, logistics, finance, HR and others – any department with data-flows, documentation and repetitive operations can be optimized to perform better.
Digitalization benefits
- Profit increase
- Quick and flexible decision-making
- Enhanced efficiency
- Greater transparency
- Reduced costs
- Superior customer service
- Engaged employees and a culture of innovation
- Streamlined supply chain management
- Refined operational model
- Boosted competitiveness
Business-first and people-centric approach
People are at the heart of every transformation.
We collaborate with your team, refining business processes and co-creating solutions.
As your team builds solutions with us, it gains ownership and understands the technologies better. We also train your employees in innovative thinking, and make it easy for them to understand complex IT solutions.Together, we overcome resistance to change.
Diving into digitalization without a life jacket
- Industry analysts estimate the failure rate for digital transformation projects to be between 70% and 85%
- Digitalization is as much a cultural shift as a tech upgrade. Employee resistance can cause setbacks or failures.
- Businesses dive into digital without a strategy and a clear roadmap, misaligning initiatives and wasting resources on low-return projects.
- Consultants deliver polished presentations but lack hands-on guidance for teams, resulting in missteps, growing frustration and ultimately giving up.
Navigate your digital success with a trusted advisor
- 20+ years of practical experience working with various industries
- An ecosystem of 37+ international technological and business partners
- 25+ proven methodologies. A broad and constantly updated set of tools for implementing a digital transformation strategy
- We understand business and technology, and know how to merge them for maximum impact
- 100+ customers and international best practices in leading and delivering the projects
- 20+ experts in the team and we can flex the team upon request
Project phases
1
In our digital projects we utilize the 3D formula, which consists of 3 stages:
Discover - Design - Deliver.
Discover - Design - Deliver.
2
The purpose is to optimize business processes and build an internal change team using an integrated approach: a fresh perspective on business needs, fostering innovative thinking, promoting digital awareness, applying creative approaches and techniques, and implementing digital solutions.
3
Discover (2-3 weeks)
Design (2-3 months)
Delivery (duration varies)
Design (2-3 months)
Delivery (duration varies)
Projects showcase
Project: Information management system design
- Timeline:
5 months - Industry:
manufacturing - Participants:
45 employees - Company turnover:
1.8B USD
Project goal
We collaboratively developed a document management system emphasizing executive discipline and information. It was essential for us to work hand-in-hand with the client's team, ensuring they felt a sense of ownership over the project and its processes. This joint effort not only facilitated their learning of new technologies but also fostered innovative thinking, ultimately aiming to reduce the natural resistance to change.
Discover
Design
Deliver
- Performed business diagnostics at 8 plants, covering 9 areas: tender documentation, personnel workflow, project management, production tech specifications, operational documentation, internal records, legal affairs, knowledge management, and sales.
- Together with employees we built clear visual diagrams of current business processes, pinpointed challenges employees face with documents, IT systems, and interactions with partners and customers.
- Identified areas for business process improvement.
Design
- We trained employees on the key aspects of digitalization as part of potential projects, showcasing industry-specific cases. This included demonstrations of interfaces and how IT solutions work in real life.
- Employees were empowered to create and describe new optimized business processes on their own, leveraging the IT solutions and approaches they've learned.
Deliver
- Developed an overarching document management framework, introduced new collaboration formats, and ensured seamless inter-departmental process integration.
- Developed the concept of a unified information space.
- Created a roadmap for the implementation of IT solutions and new business processes.
- Gathered and outlined the functional requirements for the document management system. We selected several IT solution providers and system integrators, and prepared a budgetary estimate for the solutions.
- Prepared pitch presentation and supporting materials for corporate leaders to evaluate and make a decision on the proposed digitalization projects.
Project: Digital transformation for mid-size business
- Timeline:
4 months - Industry:
audit & consultancy services - Participants:
45 employees - Company turnover:
3M USD
Project goal
Develop a digital transformation strategy to boost sales and enhance employee productivity, while preparing the team for the upcoming changes.
Discover
Design
Deliver
- Performed company-wide business and IT diagnostics, pinpointing 7 change areas with top management. From a strategy session with 45 employees, we highlighted two primary areas for optimal business impact: sales growth and employee efficiency. Two parallel projects were launched to address these.
Design
- We gathered trends and cases related to the digitalization of audit firms worldwide.
- Gathered and organized the concerns and challenges of customers and employees, developed digital product concepts, and pinpointed the main elements and rationale behind the solutions.
Deliver
- We assisted in standardizing, reorganizing, and digitizing the client support process, its associated documentation, and the employee knowledge and training system.
- Selected technology partners for the implementation of projects. We've compiled a table detailing IT solution classes, their functionality, and the order of implementation.
- Developed a prototype of a client portal to validate hypotheses with the customer's clients.
- Put together an action plan for changes and functional requirements for IT solutions.
- A general architecture for the company's digital transformation has been created based on the data management approach.
Other projects
Innovative thinking training
Developed a training program with visual materials and conducted innovative thinking sessions for 80 employees of a well-established manufacturer.
RPA solutions
For a consortium of logistics companies, we initiated a project focused on domestic alternatives to RPA software robots and implemented it.
Get your teams ready for change with Shift Maps
For every dollar invested in implementing a digital solution, an equivalent amount needs to be allocated for the process modifications, user training, and change management efforts. We’ve created a change management and communication tool to tackle that problem.
Shift Maps help you to consolidate your strategy, showcase a roadmap of change projects, facilitate the change, and increase adoption among employees.
Shift Maps help you to consolidate your strategy, showcase a roadmap of change projects, facilitate the change, and increase adoption among employees.
Have a digitalisation project in mind?
Let us show how we can help.
Request a call
Give us some info so the right person can get back to you
